[Livia]

If you've ever visited a sorting office to retrieve a bit of undelivered mail, it'll tell you all you need to know about why the Royal Mail has been killed off by the very people whose jobs depend on it. The service is just awful and getting worse by the day. I still don't get my post at work until late in the afternoon, and sometimes it's not delivered at all and we get two lots the next afternoon. I know a couple of people who work for Royal Mail, and they'll tell you quite openly that they do the bare minimum then go home. It's not sustainable.