I think everyone's view of a confrontation is different, my view of a confrontation is to go up and say "why did you say this about me.....i heard you say it" then quite possibly argue my point, Ashleigh has never done this, in the beginning she was saying how vile Helen was which was true! And that she was going to say it to her face, but it never happened, then when Helen did confront her Ashleighs reply was a bit a wet flannel! Your view of a confrontation maybe to have a little chat and someone else's view maybe that a confrontation is a Kat Slater moment.
We're all different .
Just so you know, i don't like confrontation so would go with the little chat