[chuff me dizzy]

I don't know why the race was mentioned in the first place. Race has got zero impact in the story apart from people who choose to use the race card. If the two men were intending using the toilet before buying something then fair enough, Starbucks failed (I don't know anyone who buys a coffee then takes it in the toilet with them). I know what you mean regarding the deliberate use of the facilities but again, we don't have the full details.