Quote:
Originally Posted by Marsh.
By and large, people whinging on social media aren't heard as it's a void of whinging about anything and everything so it's not something they should be concerned with.
Unless they're doing something wrong, discriminating or treating innocent customer's/toilet users with contempt, but I do see your point.
As for the young and inexperienced staff, well retail is one hell of a job, so they'll seen have a wealth of experience both good and bad that they can't be prepared for.  Good luck to every single one of the poor blighters. |
But what goes viral is largely random and often bears very little resemblance to the actual facts... Just "outrage out of context" from some random other customer with a camera phone (who has invariably cut out 90% of the interaction). People on low wages just aren't going to take the risk of being the "next evil staff member to go viral".
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