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Old 16-02-2017, 02:23 PM #1
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Originally Posted by Vicky. View Post
OK. Sounds like this is a trojan called Reveton. Search up on that...I sorted one of these out for a friend years back so will look into it now. You obviously know this but do not send any money anywhere, the one my mate had was asking for $300 to be send by 'moneypak' to unlock the computer.

Also if you do any internet banking or anything, contact your bank to let them know to be on the lookout. There is a very large chance these scammers have remote access to your computer right now
The bank has frozen all new transactions
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Old 16-02-2017, 02:21 PM #2
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https://malwaretips.com/blogs/your-c...blocked-virus/

Follow the steps on here exactly.
Last edited by Vicky.; 16-02-2017 at 02:22 PM.
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Old 16-02-2017, 02:28 PM #3
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Whenever I mess something up I just turn it off and hope it goes away. This sounds more complicated though. Hope you solve your problem! R.
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Old 16-02-2017, 02:39 PM #4
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Whenever I mess something up I just turn it off and hope it goes away. This sounds more complicated though. Hope you solve your problem! R.

Please tell us you have FREE Basic AVG
protection.

Never click the tune up
that costs money
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Old 16-02-2017, 02:41 PM #5
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Please tell us you have FREE Basic AVG
protection.

Never click the tune up
that costs money
AVG is crap

Malwarebytes is the way forward...
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Old 16-02-2017, 02:43 PM #6
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AVG is crap

Malwarebytes is the way forward...
Is that free? AVG has been annoying me recently. It sends me promos in different languages. (Tbf, thinking about it right this second, maybe I selected a different language when they asked lol).
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Old 16-02-2017, 02:43 PM #7
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Is that free? AVG has been annoying me recently. It sends me promos in different languages. (Tbf, thinking about it right this second, maybe I selected a different language when they asked lol).
Yup you can get a free version
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Old 16-02-2017, 02:46 PM #8
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AVG is crap

Malwarebytes is the way forward...

Its a Basic Free Protection
so no money for it
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Old 16-02-2017, 02:42 PM #9
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Please tell us you have FREE Basic AVG
protection.

Never click the tune up
that costs money
I have Avast and Malwarebytes now. My daughter installed those ones. R.
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Old 16-02-2017, 02:50 PM #10
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I have Avast and Malwarebytes now. My daughter installed those ones. R.

Nice of her to help you.
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Old 16-02-2017, 02:38 PM #11
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I scanned it all and deleted atleat 10 corrupted things now i need to restore computer and change password
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Old 16-02-2017, 02:40 PM #12
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I scanned it all and deleted atleat 10 corrupted things now i need to restore computer and change password

You must have a Protection on it like AVG?
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Old 16-02-2017, 02:42 PM #13
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Lol literally this same exact thing happened to my aunt, I think exactly a week ago. She says she's on the phone with Microsoft because she got hacked... so I go look at her computer and someone is controlling the mouse on the other end with the scam popup on the screen & phone number on it and a notepad document "form" for her to put all her information in so that they can "help". I just turned off the computer (struggled to because the guy on the other end also had control of the mouse - dude was angry as ***** on the phone) but then the problem was also the same as you; couldn't get back on because the password was changed or something. Messy situation.

She went to get it fixed a day or two later but she didn't have any important info on there anyway apparently.

Oh and apparently they asked if she buys stuff online and stuff like that... Idk how you wouldn't realize this was a scam while on the phone with them? Microsoft asks these questions now?
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Old 16-02-2017, 02:52 PM #14
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Lol literally this same exact thing happened to my aunt, I think exactly a week ago. She says she's on the phone with Microsoft because she got hacked... so I go look at her computer and someone is controlling the mouse on the other end with the scam popup on the screen & phone number on it and a notepad document "form" for her to put all her information in so that they can "help". I just turned off the computer (struggled to because the guy on the other end also had control of the mouse - dude was angry as ***** on the phone) but then the problem was also the same as you; couldn't get back on because the password was changed or something. Messy situation.

She went to get it fixed a day or two later but she didn't have any important info on there anyway apparently.

Oh and apparently they asked if she buys stuff online and stuff like that... Idk how you wouldn't realize this was a scam while on the phone with them? Microsoft asks these questions now?
Glad Your Aunt
has not been messed with
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Old 16-02-2017, 02:47 PM #15
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CCleaner is a Free
as well
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Old 16-02-2017, 02:59 PM #16
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Adam make sure your dad is also not going to marry a large Nigerian millionaire businessman
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Old 16-02-2017, 03:02 PM #17
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Adam make sure your dad is also not going to marry a large Nigerian millionaire businessman
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Old 16-02-2017, 03:04 PM #18
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Adam make sure your dad is also not going to marry a large Nigerian millionaire businessman

but she looks so Hot
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Old 16-02-2017, 03:04 PM #19
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Adam make sure your dad is also not going to marry a large Nigerian millionaire businessman


Or win the Nigerian lottery too. Only a few grand to pay to release $685786237856523
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Old 16-02-2017, 03:12 PM #20
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Or win the Nigerian lottery too. Only a few grand to pay to release $685786237856523

Yes amazing

Pay money to get money


Does not add UP
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Old 16-02-2017, 03:12 PM #21
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Adam make sure your dad is also not going to marry a large Nigerian millionaire businessman
He aint that stupid
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Old 16-02-2017, 04:24 PM #22
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Put down the phone.
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Old 16-02-2017, 04:33 PM #23
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i like AVG so don't expect me to sit through this slander
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Old 16-02-2017, 04:33 PM #24
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i used to have ccleaner but all the different options confused me so i deleted it
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Old 16-02-2017, 04:34 PM #25
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I combine Norton, CC cleaner and Malwarebytes for the complete solution
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