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Old 07-05-2013, 07:41 AM #51
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Originally Posted by JH95 View Post
Tbf I know we don't get hourly contracts, I could have 8 hours one week and 40 the next
You will be on a zero hours contract, but you will still have one. Even if it's a verbally agreed one.

Just like all workers in the UK.
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Old 07-05-2013, 07:45 AM #52
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Tbf I know we don't get hourly contracts, I could have 8 hours one week and 40 the next
are they are under any obligation to call you, do you have a set number of hours agreed each week?
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Old 07-05-2013, 07:46 AM #53
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Ermmm... You should let people in still and stop at 00:00 exactly. Have somebody at the door so when it gets to 00:00 he/she can just say "I'm sorry we're closed now, these guys in here are our last customers". And just ask the people who are being served to leave as soon as they can, or when you're serving them let them know they can't sit in and they must take the food away.
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Old 07-05-2013, 07:52 AM #54
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Ermmm... You should let people in still and stop at 00:00 exactly. Have somebody at the door so when it gets to 00:00 he/she can just say "I'm sorry we're closed now, these guys in here are our last customers". And just ask the people who are being served to leave as soon as they can, or when you're serving them let them know they can't sit in and they must take the food away.
Why should they do that? Why should they have to wait til exactly 12 to shut off all of the cooking devices and start putting food away.

Why can't people just accept that when the restaurant closes it's CLOSED. period. no discussion.

You are making it sound like the shop has some sort of OBLIGATION towards the drunken idiots that wait til the last second. no they don't.

They don't have any obligation towards anyone. We sell food when we want to sell food.

You don't have a RIGHT to buy mcdonalds or any other food. You are making it sound like people have a RIGHT to buy fast food based on the hours listed. But you don't. A shop has the right to close whenever the ****** they want to close.
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Old 07-05-2013, 07:57 AM #55
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I used to work at a fast food place. If they had no food left then they shouldn't have opened the door.
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Old 07-05-2013, 08:07 AM #56
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Because why advertise 00:00 close and close earlier than that. Especially when there are paying customers waiting and willing to pay

Last edited by Marc; 07-05-2013 at 08:08 AM.
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Old 07-05-2013, 08:09 AM #57
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I know, but sometimes food runs out shortly before closing time. If that happens you have no other option other than close.
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Old 07-05-2013, 08:13 AM #58
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I know, but sometimes food runs out shortly before closing time. If that happens you have no other option other than close.
Then stick your head out the door and say "sorry guys, we're out of food and it's too late to cook anymore".

That's all it would have taken to avoid this whole situation.
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Old 07-05-2013, 08:15 AM #59
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Then stick your head out the door and say "sorry guys, we're out of food and it's too late to cook anymore".

That's all it would have taken to avoid this whole situation.
Yes, i agree. That's what she should have done.
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Old 07-05-2013, 08:23 AM #60
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Yes, i agree. That's what she should have done.
A person who was genuinely looking for food would have knocked politely .not spoken in a provocative tone, while filming the staff. This guy was just trying to humiliate them for his and his mates entertainment. No need to film the encounter surely if all he is interested in is a Big Mac.
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Old 07-05-2013, 08:25 AM #61
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A person who was genuinely looking for food would have knocked politely .not spoken in a provocative tone, while filming the staff. This guy was just trying to humiliate them for his and his mates entertainment. No need to film the encounter surely if all he is interested in is a Big Mac.
This scenario happened to me many times when i was working in the chicken place. People used to get really mad if food ran out just before closing.
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Old 07-05-2013, 08:27 AM #62
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Not sure that I would be humiliated if I was working in a shop that was supposed to be open till 12, but I closed it at 1145.

It's hardly a life of shame that will be brought upon my family.

Last edited by Jesus.; 07-05-2013 at 08:27 AM.
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Old 07-05-2013, 08:27 AM #63
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Not sure if I would be humiliated if I was working in a shop that was supposed to be open till 12, but I closed at 1145.

It's hardly a life of shame that will be brought upon your family.

well if you see the lights are off, and the doors are locked, why would you start banging on the doors and yelling at the staff and recording it?

Obviously they knew the place was closed, but they DID want to humiliate the staff and confront them and make a video out of it.

those guys were being TWATS.
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Old 07-05-2013, 08:27 AM #64
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This scenario happened to me many times when i was working in the chicken place. People used to get really mad if food ran out just before closing.
Are you on film somewhere Ness? I just get the impression this guy had no interest in food, he just wanted footage.
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Old 07-05-2013, 08:30 AM #65
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Are you on film somewhere Ness? I just get the impression this guy had no interest in food, he just wanted footage.
I hope not! I think you're right. Why film the whole thing? It seems odd!
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Old 07-05-2013, 08:35 AM #66
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well if you see the lights are off, and the doors are locked, why would you start banging on the doors and yelling at the staff and recording it?

Obviously they knew the place was closed, but they DID want to humiliate the staff and confront them and make a video out of it.

those guys were being TWATS.
I think they had the right to ask why they should be open till 12, but weren't. Any escalation into confrontation was purely the fault of the woman in the white shirt. Just a couple of words and I'm sure they'd have been on their way.
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Old 07-05-2013, 08:37 AM #67
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How exciting a facebook/yt video would be with a McDonalds closed 15 minutes early. I'm sure it would reach gangnam style level of hits within 2 minutes.

What excellent footage he would have got himself. Until that woman escalates things, he has no footage.
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Old 07-05-2013, 08:40 AM #68
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the question still remains, why was he filming it? and why if it meant nothing did he upload the footage?
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Old 07-05-2013, 08:48 AM #69
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It seems the differences of opinions in here are between people who HAVE worked in food service, and those who have not.
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Old 07-05-2013, 08:49 AM #70
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There seem to be rights and wrongs in that instance, as many have pointed out why was it being filmed? However, If a shop/takeaway etc; closes at a certain time, it should serve up to that time, and allow for what's left of clearing up after that time. If not, then closing time should say be set half hour earlier then, and the extra half hour used to clean up before going home.

It's not hard to work out how many if any customers might turn up that late. I used to work at a fish and chip shop, and worked unsociable hours, I loved that job. Come close to closing time, we made sure we had a few bits left to serve, and chips and even fish took little time to cook anyway if the customer was prepared to wait. We also cleaned as we went along running up to closing time as it was far less busy. You also pretty much got into a routine of how to deal with or calm down a narky customer, which I have to say were few and far between.
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Old 07-05-2013, 09:41 AM #71
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are they are under any obligation to call you, do you have a set number of hours agreed each week?
No, I don't have set hours
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Old 07-05-2013, 09:47 AM #72
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I don't think closing 5/10 minutes before is that unreasonable. But it's up to the management really.
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Old 07-05-2013, 10:18 AM #73
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are you joking? The doors were locked. what kind of idiot starts banging on the doors, and filming trying to get into a mcdonalds at midnight?

stop trying to make out that she was the one in the wrong, cause she wasn't. AT ALL.
Did I say she was the one in the wrong? Nope, I said she was a moron.

She didnt deal with the situation well or professional at all.
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Old 07-05-2013, 10:25 AM #74
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Did I say she was the one in the wrong? Nope, I said she was a moron.

She didnt deal with the situation well or professional at all.
yea, well she just worked a shift and it's midnight and she wants to go home. That's not being moronic, that's just being tired and frustrated and ready to go home after a long shift at a ****ty job.
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Old 07-05-2013, 10:27 AM #75
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Happened to me once on a night out in Cardiff, tried to go to McDonalds at about quarter to 5 (in the morning) and they had a bloke stood outside who told us we couldn't go in because they close at 5, after we pointed it out to him that it was only 4.45 he just said "look we're closed and that's it" and didn't really seem in the mood for negotiation about it

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