[thesheriff443]

Originally Posted by Cherie

That doesn't mean they can't review how they treat their paying customers, no other age group would put up with this, would you leave a child alone after a fall for two hours? would you even leave an injured animal? unfortunately a lot of elderly do not have anyone to lobby on their behalf, the system is broken it needs fixing

I think you are missing the point, even if the lady had a carer or a relative stay with her she would still be on the floor for two hours.

Plus I have a real life comparison, a year ago my partners daughter who is a dancer, fell while doing a dance routine on a solid floor,she got her landing wrong and fell badly, so was on the floor in pain, same thing happened, did not move her because of nhs advise, she spent over an hour on a cold floor waiting for an ambulance to turn up because she was not classed as an emergency.

It’s not about who is with them when they’are in need of medical assistance but the time it takes for them to get medical assistance.