[thesheriff443]

Originally Posted by Cherie

I am not missing any point Sherriff, the point I have been making from the off is that the company has no policy in place to cover events like this, a policy to ensure that the person on the floor is safeguarded while they are waiting for help to arrive, falls and old people are not uncommon, it part and parcel of the 'care' you are being paid to provide, the company can't control how long its going to take the ambulance to arrive, but they can control how they handle the wait time with their paying customer, if someone was with her, the time would go faster, they could stay in touch with ambulance control to check they were on schedule to arrive, they could hold their hand, must be a horrible experience to lie on the floor unable to get up, never mind being on your own.


As a matter of interest did everyone head off and leave your partners daughter


on her own on the floor? and would you have been happy if they did?

No she was not left on her own because she was in a college during a lesson.

It’s not about being happy at some one being left, it’s about the time it takes for some to receive medical attention.


The simplest way of saying it is, if an ambulance or even a paramedic was available to attend she would not be left on her own.

At the scene of an accident the doctor/paramedic will treat the person making no noise first, not the one making the most noise.