[Shasown]

LT I think the word you were looking for reference the religion thing is bigotry, you can be a bigot without being illegal, and judging by reports not only in the mail but elsewhere it definately looks as if she was discriminatory on the grounds of their sexuality, which unfortunately for her is illegal.

She owns and runs a small business, it is wise when doing so not only to be aware of the law and how it applies to her business but also to have a standard excuse prepared for when you refuse customers who turn up and offend your sensibilities. e.g. she could have said, without looking outraged, "I am really sorry but it appears as if you have been double booked, we only realised when the other people turned up and booked in, could I arrange alternate accomodation in another guest house etc, at no extra charge" etc.

Whilst it isnt an offence to be stupid, it is an offence to be discriminatory and ignorant enough to make statements to others including the police and the press stating that yes you do discriminate against same sex couples sharing the same bed.

Hoisted on her own petard methinks.