[Josy]

Conductors are trained to handle situations like that discreetly without involving any of the public, there was no need at all for any of the other passengers to get involved in that incident, the conductor could have walked away, used his radio to report it and then went about his work without holding up the train and the guy with no ticket would have been dealt with by the proper authorities at the next station, fair enough if you think interfering guy was in the right but to suggest that's the way it's done in Scotland is ridiculous, that makes it sound as if things like than happen here on a daily basis where in most cases that kind of thing would be sorted out through the proper channels.