[rubymoo]

Hi everyone

I've not posted in a while thought i'd get your views and stories on Jobsworths.

I ****ing hate them!

I'm at work and a boy who is none verbal always has a full cup of juice drink with his dinner, anyway, the catering assistant always gives half measures of drink. (But i always top his up because it makes him happy). I challenged her yesterday asking why the cups are only half full, she replies that the council have told her that juice must be watered down 50/50 and a drink measurement is measured in this tiny cup and then poured into a bigger cup making it half full. The cup holds 4 mouthfuls of drink (i've checked it!) Anyway, i ask her please may this boy have his cup filled as there's plenty in the jug at the back of her, she replies "no no no, that's his drink" then she proceeded to tell him to sit down, the boy is madly gesturing that he wants a full cup, i tell her again that he wants his cup filling, she then grabs the water jug and pours it into his cup thus watering his drink down even more, at this point i wanted to grab the jug off her and smash it across her bony little face! Well the boy isn't stupid he knows exactly what she's done and he looks very sad, he has no voice, i'm his voice but she's sticking to those rules like a limpet on a rock, and then she proceeds to shove/push/gesture him to his table.

My thoughts are what a rotten cow she is, would it have really killed her to have brought happiness to this child and fill up his cup, where's her common sense, her humanity, her heart.

What a ****ing jobsworth!

[Jamie89]

Originally Posted by rubymoo

at this point i wanted to grab the jug off her and smash it across her bony little face!

Good to see you Ruby! I think a lot of the time people who act like jobsworths, it's partly to do with arrogance, like a sort of power trip in a way. It's not necessarily just a case that 'rules are rules and I'm following them', but more it's a desire to enforce the rules. And I guess there's nothing technically wrong with that because it's not their fault the rules are there, but yeah it can be really frustrating sometimes if you're a customer and you can see that the rules really aren't all that important, and I'm sure we've all had situations where rules have been bent for us and it's felt really good, led to a better customer experience.
I remember reading a story about a bus driver who wouldn't let a woman on the bus late at night because she was 20p short of her fare so she had to walk home and she ended up being attacked. And that isn't technically the bus drivers fault, he was just following the rules, but sometimes common sense/common decency and looking at the individual situation would tell you to make an exception for some people, some of the time.

[rubymoo]

Originally Posted by Jamie89

Good to see you Ruby! I think a lot of the time people who act like jobsworths, it's partly to do with arrogance, like a sort of power trip in a way. It's not necessarily just a case that 'rules are rules and I'm following them', but more it's a desire to enforce the rules. And I guess there's nothing technically wrong with that because it's not their fault the rules are there, but yeah it can be really frustrating sometimes if you're a customer and you can see that the rules really aren't all that important, and I'm sure we've all had situations where rules have been bent for us and it's felt really good, led to a better customer experience.
I remember reading a story about a bus driver who wouldn't let a woman on the bus late at night because she was 20p short of her fare so she had to walk home and she ended up being attacked. And that isn't technically the bus drivers fault, he was just following the rules, but sometimes common sense/common decency and looking at the individual situation would tell you to make an exception for some people, some of the time.

That's awful

Absolutely! Some people have no common sense/compassion.

Urgh I've got to go and see her at work in a minute

She's actually a dead ringer for the child catcher from chitty chitty bang bang.

Good to see you too Jamie

[Crimson Dynamo]

she is only following orders

now where have i heard that before

[caprimint]

I think Jamie summed it up pretty well.

Sometimes we have to follow rules because we have been instructed to do so even if we don't want to or think it should be done ourselves, so it probably isn't her fault at all but I guess if one child is gonna get a full cup then all the others will want that too etc, so it'll potentially become an issue if this child is getting 'favoured'.

[Mokka]

Originally Posted by Jamie89

Good to see you Ruby! I think a lot of the time people who act like jobsworths, it's partly to do with arrogance, like a sort of power trip in a way. It's not necessarily just a case that 'rules are rules and I'm following them', but more it's a desire to enforce the rules. And I guess there's nothing technically wrong with that because it's not their fault the rules are there, but yeah it can be really frustrating sometimes if you're a customer and you can see that the rules really aren't all that important, and I'm sure we've all had situations where rules have been bent for us and it's felt really good, led to a better customer experience.
I remember reading a story about a bus driver who wouldn't let a woman on the bus late at night because she was 20p short of her fare so she had to walk home and she ended up being attacked. And that isn't technically the bus drivers fault, he was just following the rules, but sometimes common sense/common decency and looking at the individual situation would tell you to make an exception for some people, some of the time.

In my city.... I have seen several bus drivers over many rides using their own judgement to allow someone on short on fair or with no fair.... based on the situation. I have personally had a bus driver allow me on when a dollar went missing from my fair change. I guess, my point in sharing this is, in all jobs there are rules yes, but there is always room for humanity in bending or breaking those rules. You can't lump all people into the same box based on rules, that isn't the true definition of fairness. We are people, not robots....and we need to treat each other with dignity and respect in all our jobs and positions of authority.
I'm 1000% with Ruby on this one. Keep filling that boys cup when you can hon!!

(Nice to see you back too Ruby )

[Cal.]

****ing smack the cow

[Vicky.]

The lady 20p short of her fare..why didn't she get on and pay to a stop before the one she needed

I was 5p short of a fare once though I had notes, bus driver said he wouldn't take a twenty as he had no change so I would have to get off, get change and wait for the next one. Someone on the bus gave me the 5p and called the driver a wanker.

[arista]

Ruby

It's great that you have humanity.
However, it is also understandable that people
should follow rules that may be there for a reason.
The council may not want to limit the size
of the juice but they have to save money
to help old people and support other services.

Sign Of The Times.

[rubymoo]

Thanks for the input

Mokka i will definitely keep filling that boys cup up - especially as i've learnt that he gags quite easily on food! And to you too xx

Cal - I so wish i could!!!

[Ammi]

Originally Posted by rubymoo

Hi everyone

I've not posted in a while thought i'd get your views and stories on Jobsworths.

I ****ing hate them!

I'm at work and a boy who is none verbal always has a full cup of juice drink with his dinner, anyway, the catering assistant always gives half measures of drink. (But i always top his up because it makes him happy). I challenged her yesterday asking why the cups are only half full, she replies that the council have told her that juice must be watered down 50/50 and a drink measurement is measured in this tiny cup and then poured into a bigger cup making it half full. The cup holds 4 mouthfuls of drink (i've checked it!) Anyway, i ask her please may this boy have his cup filled as there's plenty in the jug at the back of her, she replies "no no no, that's his drink" then she proceeded to tell him to sit down, the boy is madly gesturing that he wants a full cup, i tell her again that he wants his cup filling, she then grabs the water jug and pours it into his cup thus watering his drink down even more, at this point i wanted to grab the jug off her and smash it across her bony little face! Well the boy isn't stupid he knows exactly what she's done and he looks very sad, he has no voice, i'm his voice but she's sticking to those rules like a limpet on a rock, and then she proceeds to shove/push/gesture him to his table.

My thoughts are what a rotten cow she is, would it have really killed her to have brought happiness to this child and fill up his cup, where's her common sense, her humanity, her heart.

What a ****ing jobsworth!

...Ruby......


...are you working with your child in a school or a nursery/pre-school..?..I know in many schools that caterers have to stick to their budgets very closely that their employers set because they aren't employed by the school itself and if they don't, which will show in their stock checks..?.. then they personally lose income because their salaries are also factored into their budgets.../that's how it is in our school anyway..plus all meals are balanced with things like sugar intake as well so that's also something that the quantities of things like juice are set by as well...any extra to that set amount would be water and non-sugar containing, which is much healthier anyway obviously and it's good for children to not get reliant on sugar in their drinks...if it was me though and I felt that juice was the only thing for some specific reason, I would just buy a bottle of juice myself and say that you'll organise his drink yourself just because it's not always worth it.....(although I would encourage water tbh as an alternative..)...it doesn't sound as though she has great people/children skills but catering staff sometimes don't...there are some great and accommodating ones also I have to say and some who don't mind a lower salary by a little if they go over budget but I do think the balance of the meal that has been planned with the juice amount has to be considered greatly as well....


...if you brought in juice/squash for him yourself you'll obviously have to okay that with your head/or nursery leader as well to make sure they're happy with it all...I think the thing as well is that 'non verbal' children do have very high sensory of things or can do depending on them individually...and if he does look sad..?...it could also be because he's picking up on hostile vibes which would be so much worse for him than having to have water or a smaller drink..so it would be good if you and this person and maybe her boss and yours could work it out so that he has no negativity to pick up on between the two of you over drinks..you've obviously bonded with him and he's probably feeling your annoyance as well and feeling that would make him sad and unsettled in itself.. ./good luck anyway, I hope that you can get it all resolved in a way that suits all......

[Cherie]

Originally Posted by rubymoo

Thanks for the input

Mokka i will definitely keep filling that boys cup up - especially as i've learnt that he gags quite easily on food! And to you too xx

Cal - I so wish i could!!!

Lovely to see you Ruby, school caterers are very tight a school dinner costs something like 42p or something like that with everything factored in, so she might be under pressure, that said she should show a bit of humanity and fill the damn cup up

[rubymoo]

Originally Posted by Ammi

...Ruby......


...are you working with your child in a school or a nursery/pre-school..?..I know in many schools that caterers have to stick to their budgets very closely that their employers set because they aren't employed by the school itself and if they don't, which will show in their stock checks..?.. then they personally lose income because their salaries are also factored into their budgets.../that's how it is in our school anyway..plus all meals are balanced with things like sugar intake as well so that's also something that the quantities of things like juice are set by as well...any extra to that set amount would be water and non-sugar containing, which is much healthier anyway obviously and it's good for children to not get reliant on sugar in their drinks...if it was me though and I felt that juice was the only thing for some specific reason, I would just buy a bottle of juice myself and say that you'll organise his drink yourself just because it's not always worth it.....(although I would encourage water tbh as an alternative..)...it doesn't sound as though she has great people/children skills but catering staff sometimes don't...there are some great and accommodating ones also I have to say and some who don't mind a lower salary by a little if they go over budget but I do think the balance of the meal that has been planned with the juice amount has to be considered greatly as well....


...if you brought in juice/squash for him yourself you'll obviously have to okay that with your head/or nursery leader as well to make sure they're happy with it all...I think the thing as well is that 'non verbal' children do have very high sensory of things or can do depending on them individually...and if he does look sad..?...it could also be because he's picking up on hostile vibes which would be so much worse for him than having to have water or a smaller drink..so it would be good if you and this person and maybe her boss and yours could work it out so that he has no negativity to pick up on between the two of you over drinks..you've obviously bonded with him and he's probably feeling your annoyance as well and feeling that would make him sad and unsettled in itself.. ./good luck anyway, I hope that you can get it all resolved in a way that suits all......

Originally Posted by Cherie

Lovely to see you Ruby, school caterers are very tight a school dinner costs something like 42p or something like that with everything factored in, so she might be under pressure, that said she should show a bit of humanity and fill the damn cup up

Thanks for the replies Ammi and Cherie

I understand that there's a budget but whats annoying is that there's always drink and food left over (which then gets thrown in the bin!) and the juice is so overly watered down - i've decided to stay away from this woman, this jobsworth has a reputation of being difficult

[Northern Monkey]

She was probably bullied at school