[Crimson Dynamo]

Marsh gets a Starbucks

Spoiler:

[user104658]

Originally Posted by Marsh.

Omg, you work in a bookies too don't you?

We were all told to change all of our descriptors that might have offensive/negative connotations and try to put names where appropriate after one of the customers overheard the fact they were being "monitored" and asked to see the computer screen.

Yeah, they can request to see any information held about them, which is why you can't put any physical descriptions at all really, other than the absolute basics. Actual incident from last weekend...

Note in the official electronic logs:

"Tall gentleman with light coloured hair, attempted to remove gaming machine from the shop after a variation of Blackjack declared the dealer's 22 as a "push", which he felt was unfair. Gentleman was asked to leave the shop and to not return until he felt that he was able to conduct himself in a more positive manner."

Note scribbled on a piece of paper for the staff member opening the shop the next morning:

"[Customer's nickname] was pissed off his face, had no idea what game he was playing, tried to drag a machine out the door whilst declaring that he was "going to knock **** out of the cheating b******. Told him to **** off and not come back until he had sobered up."

[Marsh.]

Originally Posted by Toy Soldier

Yeah, they can request to see any information held about them, which is why you can't put any physical descriptions at all really, other than the absolute basics. Actual incident from last weekend...

Note in the official electronic logs:

"Tall gentleman with light coloured hair, attempted to remove gaming machine from the shop after a variation of Blackjack declared the dealer's 22 as a "push", which he felt was unfair. Gentleman was asked to leave the shop and to not return until he felt that he was able to conduct himself in a more positive manner."

Note scribbled on a piece of paper for the staff member opening the shop the next morning:

"[Customer's nickname] was pissed off his face, had no idea what game he was playing, tried to drag a machine out the door whilst declaring that he was "going to knock **** out of the cheating b******. Told him to **** off and not come back until he had sobered up."

I love it when you get the ones who are deadly serious that all of the dogs are chipped and the managing director is controlling the winning dog.

Or they think I am operating the gaming machines from behind the counter and making them lose depending on how much we have in the shop to pay them out.

[caprimint]

Mess, this is something the people would've done where I used to work

[user104658]

Originally Posted by Marsh.

I love it when you get the ones who are deadly serious that all of the dogs are chipped and the managing director is controlling the winning dog.

Or they think I am operating the gaming machines from behind the counter and making them lose depending on how much we have in the shop to pay them out.

I like to encourage their paranoia when it's quiet by watching the machine logs, and then having the exact money sitting ready when they come up to collect . Or to start offering them coffee, snacks, and friendly conversation if they look like they're winning big to encourage tips. Hahaha. If they're losing they're getting nothing .

Also to be fair to this guy... I was totally confused about why his hand wasn't a win, too, then checked the rules of the specific game he was playing against the rules on the standard blackjack. Standard blackjack had 19 rules. The one he was playing had 20. The first 19 were identical - rule 20 stated that if the player has 20 or less and the dealer hits 22, then the stake is refunded. That's not ****ing blackjack??? I would have kicked off too!

[Underscore]

This is disgusting and homophobic.

[Marsh.]

Originally Posted by Toy Soldier

I like to encourage their paranoia when it's quiet by watching the machine logs, and then having the exact money sitting ready when they come up to collect . Or to start offering them coffee, snacks, and friendly conversation if they look like they're winning big to encourage tips. Hahaha. If they're losing they're getting nothing .

Also to be fair to this guy... I was totally confused about why his hand wasn't a win, too, then checked the rules of the specific game he was playing against the rules on the standard blackjack. Standard blackjack had 19 rules. The one he was playing had 20. The first 19 were identical - rule 20 stated that if the player has 20 or less and the dealer hits 22, then the stake is refunded. That's not ****ing blackjack??? I would have kicked off too!

I always call into question the "100% random" label myself too tbf when I play on demo mode. I always win big but if it was real money not a chance.