Quote:
Originally Posted by kizzy
Well done joey! good for you, I have done that before took a sales assistants name and Emailed the store to thank them for helpful service.
It is important to give positive feedback.
I would have been tempted to complain about the supervisor, not a good image to berate staff on the shop floor in earshot of customers about being TOO helpful...Not sure how that helps the company image ...haha
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Absolutely and it was about the Supervisor that I rang and complained about, she is a rather unpleasant and bossy person in the store anyway,I have noticed her being really awful with a few staff.
When I rang the Manager,I obviously commended the assistant for the help I got,then made my complaint against the Supervisor, sadly I fear the moment you say you are Student,the weight of what you are saying diminishes with some people and I am sure this Supervisor has a low view of Students too.
Anyway this was only about 10 days ago so I I will se what the Manager says once he decides to get back to me,it will likely be a letter anyway.